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Certified Professional in Patient Safety (CPPS)

8-Week Training Program - Build Competence in Patient Safety

8 Weeks Duration
Comprehensive Curriculum
Patient Safety Focus
Dual Certification Opportunity

Program Overview

This program is designed to prepare healthcare professionals for the CPPS exam and to build their competence in patient safety. It covers the fundamental principles of patient safety, systems thinking, human factors, risk management, communication, and strategies for creating a culture of safety.

Through this comprehensive 8-week program, participants will develop the knowledge and skills needed to implement effective patient safety practices, investigate adverse events, and foster a culture of safety within their healthcare organizations.

Key Features

  • Comprehensive patient safety curriculum
  • Systems thinking and human factors
  • Safety culture development
  • Practical tools and methodologies
  • Exam preparation strategies

Learning Objectives & Target Audience

Learning Objectives

By the end of this program, participants will be able to:

  • Explain key concepts, history, and importance of patient safety
  • Analyze and mitigate risks using RCA, FMEA, and other tools
  • Apply systems thinking and human factors principles to improve safety
  • Foster a just culture and implement strategies to strengthen safety culture
  • Collaborate effectively with teams, patients, and families to improve outcomes
  • Prepare confidently for the CPPS certification exam

Target Audience

  • Physicians, nurses, pharmacists, and allied health professionals
  • Quality and patient safety officers
  • Healthcare managers, administrators, and risk managers
  • Anyone interested in advancing their career in patient safety

Program Structure (8 Weeks)

1

Introduction to Patient Safety

Topics

  • Definition of Patient Safety: Importance and global statistics (Institute of Medicine report "To Err is Human")
  • Key Concepts: Medical error, adverse event, near miss, harm
  • Historical Evolution: Development of the patient safety movement
  • Introduction to the CPPS Certification: Its importance, domains, and eligibility requirements

Activities

Interactive lecture, group discussion, pre-test

Outcomes

Understand the scope and impact of patient safety

2

Human Factors and Systems Thinking

Topics

  • Swiss Cheese Model by James Reason
  • Human Factors: Fatigue, stress, limits of memory and attention
  • Importance of System Design in preventing errors
  • Concept of Resilience Engineering

Activities

Case studies on system failures, root cause analysis practice

Outcomes

Apply human factors and systems thinking to prevent harm

3

Safety Culture and Leadership

Topics

  • Definition of Safety Culture and Its Characteristics: Justice, transparency, and learning from errors
  • Safety Culture Measurement Tools (e.g., AHRQ Survey)
  • Role of Leadership in promoting a safety culture
  • Addressing Unprofessional Behaviors that threaten safety

Activities

Culture survey exercise, group role-play

Outcomes

Identify strategies to build and sustain a safety culture

4

Performance and Process Improvement

Topics

  • Quality Improvement Methodologies: Plan-Do-Study-Act (PDSA) Model, Six Sigma, and the Balanced Scorecard
  • Process Improvement Tools: Flowcharts, Pareto Analysis, Fishbone (Cause-and-Effect) Diagram
  • Application: Using these methodologies to address specific safety issues (e.g., reducing hospital-acquired infections)

Activities

Hands-on process mapping, improvement project design

Outcomes

Develop and evaluate improvement initiatives

5

Clinical Risk Management

Topics

  • Medication Safety: Preventing medication errors (labeling, packaging, dispensing)
  • Healthcare-Associated Infections: Preventive practice bundles
  • Surgical Safety: WHO Surgical Safety Checklist
  • Correct Patient Identification

Activities

Risk assessment workshop, use of risk matrix

Outcomes

Implement proactive risk reduction strategies

6

Communication and Event Investigation

Topics

  • Effective Communication Techniques: SBAR for handoffs, I-PASS for transitions
  • Event Investigation Procedures: Root Cause Analysis (RCA) and Failure Mode and Effects Analysis (FMEA)
  • Principle of Transparent Disclosure: Communicating and apologizing to patients after an incident (CANDOR – Communication and Optimal Resolution)

Activities

RCA team exercise, simulation of disclosure conversation

Outcomes

Investigate adverse events and communicate effectively

7

Patient and Family Engagement

Topics

  • Engaging the Patient as a Partner in their care
  • Patient Empowerment Strategies (e.g., encouraging them to ask about hand hygiene)
  • Learning from Patient Experiences and feedback

Activities

Develop patient education materials, case study discussion

Outcomes

Design initiatives that empower patients and families

8

Final Assessment & Exam Preparation

Topics

  • Review of all CPPS domains, test-taking strategies

Activities

Comprehensive mock exam, feedback session

Outcomes

Demonstrate readiness for the CPPS exam

Assessment & Learning Resources

Assessment & Evaluation

10%
Class Participation & Assignments
20%
Midterm Quiz
30%
Group Project
40%
Final Exam/Mock Test

Learning Resources

  • CPPS Online Review Course (CBPS)
  • Patient Safety and Healthcare Improvement at a Glance (Wiley)
  • HQ Solutions – Chapters on patient safety, human factors, and risk management
  • RCA and FMEA toolkits, culture survey templates

Certificate & Completion

Dual Certification Opportunity

Participants who successfully complete the program and pass the final assessment will receive a certified charter from IBES UK with UK Endorsed Certification.

They will also be fully prepared and eligible to take the official CPPS certification exam-USA to earn another internationally recognized CPPS credential.

UK Endorsed Certificate